When traveling to Kenya, it’s important to know the location of your country’s embassy or consulate—in case of accidents, natural disasters, and other emergencies, they may be able to provide you with assistance and guidance.

Sometimes a visitor to Kenya may need help or face a sudden emergency that impacts their return journey. Embassies and consulates in Kenya, which represent their home country, can often be a good resource for travel advice.

Purposes of Embassies and Consulates

Embassies and consulates represent the interests of one country in a different country, serving as the official diplomatic representation of a foreign government in a host country. Essentially, it’s a small sanctuary in a foreign country where you have access to the laws and rights of your home country.

Not only do embassies and consulates promote friendly relationships between countries in everything from diplomatic matters to trade and business, they also serve to provide assistance and support to their citizens living or traveling abroad. You can ask for assistance with legal issues, visas, and more.

Distinguishing Between Embassies and Consulates

While they may seem synonymous, there are stark differences between an embassy and a consulate. An embassy is usually located in the host country’s capital city, with the foreign country’s ambassador—the highest-ranking diplomat representing the foreign government—at its head.

Embassies offer consular services to their own citizens living or traveling abroad. These services include passport issuance, renewal, and replacement, visa assistance, notarial services, and registration of a death, marriage or birth abroad. They also provide emergency assistance in cases of accidents, arrests, or lost or stolen passports.

Embassies also function as liaisons, fostering a relationship with the host government and resolving issues that may arise between them. Embassies usually have more staff members and departments than consulates, which often consist of smaller offices.

On the other hand, consulates can be found throughout the country and are headed by lower-ranking diplomats known as consuls. Consulates offer services like getting visas, engaging with cultural and educational exchanges, and assistance in case of emergency. Service fees may apply.

International Embassies and Consulates in Kenya

Below is a list of some of the countries with embassies and consulates in Kenya, including addresses, contact details, and hours of operation. Many of them are located in Nairobi.

Office hours are subject to change, so please call ahead to confirm availability. Also note that these offices may be closed on public holidays observed within Kenya and their respective home countries. In order to visit, you may be required to register for an appointment in advance.

Sub Section Icon

United States

Embassy

US Embassy in Nairobi
United Nations Avenue, off Limuru Road
Nairobi
Phone: +254-20-363-6000
Hours of Operation: Public Affairs, Monday to Thursday, 7:15 am to 4:30 pm; Friday, 7:15 am to 12:15 pm. American Center Nairobi: Monday, Tuesday, and Thursday, 9:00 am to 4:00 pm; Wednesday, 9:00 am to 1:00 pm; Friday, 9:00 am to noon.

Sub Section Icon

United Kingdom

Embassy

British High Commission, Nairobi
12 Upper Hill Road
Upper Hill, Nairobi
Phone number: +254-20-287-3000 / +254-20-2844-000
Email: Nairobi.Enquiries@fcdo.gov.uk
Hours of Operation: Monday to Thursday, 7:00 am to 4:00 pm; Friday, 7:00 am to 1:00 pm. Consular assistance available 24/7.

Sub Section Icon

Australia

Embassy

Australian High Commission, Kenya
Limuru Road
Nairobi
Phone: +254-20-427-7160
Email: For appointments, immigration.nairobi.appointments@dfat.gov.au; for general inquiries, immigration.nairobi.appointments@dfat.gov.au
Hours of Operation: Monday to Thursday, 7:45 am to 4:30 pm; Friday, 7:45 am to 12:15 pm.

Sub Section Icon

The Netherlands

Embassy

Netherlands Embassy in Nairobi
Block B, Keystone Park
95 Riverside Drive, Nairobi
Phone: +254-20-428-8000
Email: nai@minbuza.nl
Hours of Operation: By appointment only. Monday to Thursday, 8:00 am to 4:30 pm; Friday, 8:00 am to 2:30 pm.

Consulate

Netherlands Honorary Consulate in Mombasa
c/o Staffing Africa Ltd
BP Plaza, 6th floor
Mombasa
Phone: +254-11-243-1423
Email: pmkrijnen@gmail.com
Hours of Operation: Contact directly for an appointment.

Sub Section Icon

Germany

Embassy

Embassy of the Federal Republic of Germany Nairobi
Ludwig Kraft House
Riverside Drive 113, Nairobi
Phone: +254-20-426-2100
Hours of Operation: By appointment only. Monday to Thursday, 8:00 am to 3 pm (closed noon to 1:30 pm); Friday, 8:00 am to noon.

Prepare for Your Kenya Trip

Obtaining a visa is an essential part of planning your trip. At Entriva, we can easily and efficiently help you with every aspect of getting a Kenya visa. Start your visa application process.

For more information on other aspects of travel to Kenya, including health and safety, entry requirements, and the possibility of extending your stay, visit our Kenya content hub.